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Refund Policy

A straightforward 14-day refund.

Effective date: July 4, 2026 · Last updated: July 4, 2026

If the playbook doesn't earn back its cost within 14 days of purchase, just reply to your receipt and we'll refund you in full. No interrogation, no awkwardness.

This is a starter policy prepared for review. The whole document must be reviewed and confirmed by qualified counsel before it is relied on.

What's covered

This policy applies to purchases made through our checkout of The AI Executive Advantage playbook, the Prompt Vault add-on, and the bundle.

The 14-day window

You can request a full refund within 14 days of your purchase. Because these are digital products you keep the files, we ask that a refund request reflects a genuine sense that the product didn't deliver its value to you. That's the same promise made on our sales pages.

How to request a refund

  1. Reply directly to your purchase receipt, or email us at rich@theexecutiveai.io.
  2. Include the name or email used at checkout so we can locate your order.
  3. We'll confirm and process the refund to your original payment method.

When your refund arrives

Refunds are issued through Lemon Squeezy, our merchant of record, back to your original payment method. Once processed, it typically takes a few business days for your bank or card issuer to post the credit.

After the 14 days

Requests made after the 14-day window are outside this policy, but if something went wrong with your order (a failed download or a delivery problem), contact us any time and we'll help.

Contact

Refund questions: rich@theexecutiveai.io · Operator: Busted Open Solutions.

Not legal advice. This policy is a starter template provided for general information. Governing law and jurisdiction: State of California, USA. It must be reviewed by qualified counsel before it is relied on.